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DEMO RIDES AVAILABLE ON MOST UNITS UPON REQUEST! CHECK OUR CALENDER OF EVENTS FOR UPDATES ON MILLER MOTORSPORTS TRACK DAYS 
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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| Come on in and give us a shot! We've always got something going on at Monarch Honda Powerhouse! |
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"I'm one of the two long-distance Canadians who were in your shop May 1 for new tires. (Mine was a 110-80-18 Bridgestone BT021 on an ST1100; my buddy, my buddy Ernie Lalonde got a Michelin Anakee on the back of his V-Strom).
Thanks again for your excellent service. We were a long way from home and on a tight schedule; given the odd size of my tire, I think you worked miracles.
We were home three days later - it's just over a thousand miles from your shop - and, of course, both new tires performed perfectly.
Thanks again for your service. It would be good if you could show this to the mechanic who did the work.
I thought you might find the attachment interesting. It's a 1974 CB550K, that I've been working on for a few years now. It's not actually as fancy as it looks - the yellow paint came out of a spray can in my basement; fortunately, the camera doesn't show the many imperfections. Next project is to get the rear rim rechromed and respoked. After that .........
Best regards
Geoff Stevenson
Victoria, CANADA
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By: Geoff Victoria, Canada
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"I was passing thru on my way back from my Alaskan ride and had stopped in Salt Lake City to see a good friend of mine. I knew i would need a set of tires so I called ahead and ask my friend what dealership he recommended. He has recommended you all because he went to another dealership and they did not meet his quality of service. He saidit was worth it to drive the few extra miles to receive the best customer service and our ability to accommodating riders who were passing thru.
So i asked him to called ahead and see if they had specific tires i wanted for my bike. Unfortunatly they didnt have the tires I would have wanted but they had some Dunlops, which would be better for riding on the slab. You gotta take what you can get when your on the road.
Anyways, I let them know when i was going to be there and also requested front brake pads as well. When i arrived they were very friendly in getting me in and out in a timely manner. I give Monarch a "thumbs up"if you ever need service in the Salt Lake area.
If you ever stop in at Monarch ask for Herbie and Ben the tech to get your needs met. "
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By: MARK FLORENCE, TX
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"I'm one of the two long-distance Canadians who were in your shop May 1 for new tires. (Mine was a 110-80-18 Bridgestone BT021 on an ST1100; my buddy, my buddy Ernie Lalonde got a Michelin Anakee on the back of his V-Strom).
Thanks again for your excellent service. We were a long way from home and on a tight schedule; given the odd size of my tire, I think you worked miracles.
We were home three days later - it's just over a thousand miles from your shop - and, of course, both new tires performed perfectly.
Thanks again for your service. It would be good if you could show this to the mechanic who did the work.
I thought you might find the attachment interesting. It's a 1974 CB550K, that I've been working on for a few years now. It's not actually as fancy as it looks - the yellow paint came out of a spray can in my basement; fortunately, the camera doesn't show the many imperfections. Next project is to get the rear rim rechromed and respoked. After that .........
Best regards
Geoff Stevenson
Victoria, CANADA
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By: Geoff Victoria
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"I want to take a minute to share my experience with Monarch Honda. I just bought a new 2009 CRF250R from Rob. From my initial phone call Rob was personable and helpful. When he said he would call me back, he did. I appreciated his follow up.
Once I decided to come into the store to make my purchase, I was greeted by the girl at the front desk with a smile and a "How may I help you?" She directed me to Rob and we proceeded to write up the sale. After completing the documentation Rob took me to the back, introduced me to the Service Manager who took me to the bike and showed me the bike features, and explained the recommended maintenance on the bike. We started the bike, let it run, and before he let me take the bike he double checked the fluid levels and adjusted the carburetor.
Obviously I had a great experience with Monarch Honda. Last year I bought a brand new 2008 CRF450R from another Honda dealer, in comparing the two experiences Monarch Honda was a much better experience. The other dealer handed me a bike manual that had been soaked in water, and then explained to me this was how the manuals came in the crate. The bike was dirty and had not been wiped down. They did not walk me through the bike or talk about any suggested maintenance. Granted this is all minor stuff. But I really appreciate how Monarch took the effort to go the extra mile, even after they had my check in hand.
One more thing I would like to mention, is that I really appreciate when I walk through the store, the Monarch employees greet me with a smile, say hello, and ask if they can help me with anything. Too often I go to other dealerships or dirt bike part stores and am surrounded with employees that think they are too "cool" to say hello, are trying to maintain some kind of bad boy image, or just lack any kind of basic social skills. It's nice to see a dealership which employs people who know the meaning of customer service.
Thank you Monarch Honda."
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By: Jason Highland, UT
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"BROUGHT MY TRX250TE IN FOR A 200 HOUR SERVICE AND ALSO A CARB REJETT. I JUST PULLED THE 4-WHEELER OUT OF STORAGE AND GOT ON IT AND IT FIRED RIGHT UP. I WAS VERY PLEASED AND HAPPY TO BE ABLE TO BRING IN A MACHINE AND GET IT BACK RUNNING PERFECTLY"
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By: JERRY PLEASANT GROVE, UT
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"Great deals all year long. Always an easy experience when come to Monarch for whatever I need. Everyone is always helpful and quick to welcome me when I walk in the door. Always an A+ experience!"
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By: Mitch Orem, UT
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"You guys are great! Saved me tons of money on the repairs I needed and everyone on their was awesome!"
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By: Kevin orem, UT
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"I was traveling through Utah out on a 9 day trip and found myself in need of a tire on my 2000 VFR which is not usually an easy task I found Monarch through a campground owner I spoke with in Torrey when I got there they not only had a tire in my size but they had a broad selection and were swift to mount it up for me and get me back out on the road in less than an hour I was extremely pleased with the service and the friendly approach from the Service Advisor Colt Godforht
Thanks for the help guys
Dustin G. Pearson"
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By: Dustin Littleton, CO
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"first off your service manager wayne met us outside before you even opened. he greeted us with a friendly and top of the morning folks how can we help. wayne unlocked the door turned on the lights and welcomed us into monarch honda. our bike was having problem running and wayne immediately found what was wrong and let us know his techs were all honda certified and pointed to the wall of fame proving his comment. later that day jeff in the service department called my wife and gave her the run down of what was done to our bike in detail. when my wife got off the phone she said we had to get to monarch honda right away because we have never gotten a return call from other dealerships we've tried. once at your dealership jeff was speaking with the mechanic that worked on our bike and introduced us to lg. most mechanics are not the type of people that talk much but lg walk us through everything he repaired on the bike. jeff then went through our receipt and explained in further detail what had been done. on our way out wayne met us again and gave us the grand tour of your dealership. needless to say we will be back from around the point of the mountain. you take care of your customers unlike some other places we've been too."
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By: LEE draper, UT
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"Monarch Honda Powerhouse
For More Information
Robert Morgan
801.224.4070
rob@monarchhonda.com
For Immediate Release
Honda Financial Services Announces
2008 Council of Excellence Members
Robert Morgan, Mike Morgan, Kevin Sheffield, Mike Marchant
Orem,Utah 2/27/2009 Monarch Honda Powerhouse of Orem has earned 2008 Council of Excellence status. This prestigious award has been bestowed on the best of the best dealerships and F&I teams who have outperformed their peers and delivered exemplary
financial services.
In 2008, 1,161 dealerships participated in the Council of Excellence program, however only 180 were acknowledged as award recipients.
(As we strive to offer the premier financial services our customers have come to expect, it’s these dealerships the Council of Excellence that have delivered extraordinary financial services and demonstrated excellent teamwork that is valued by Honda Powersports customers. We are pleased to announce that Monarch Honda Powerhouse has achieved 2008 Council of Excellence status,) says Stephen E. Smith, Senior Vice President of Honda Financial Services.
(Our sales team has been working with our clients to provide the best finance options out there, and Honda Financial Services has been there to help ensure the best possible options remain available for us to offer to our clients,) said Rob Morgan, General Manager, Monarch Honda Powerhouse.
Monarch Honda Powerhouse offers the complete line of Honda Powersports products, as well as a full array of finance programs from Honda Financial Services. Stop by today to experience the Council of Excellence difference.
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By: Rob Orem, UT
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"Thank you for the outstanding customer service! I purchased a Honda outboard motor and had the opportunity of working with Rob Morgan. He continually kept me informed by e-mail of the status of my purchase, and personally called me when it was ready to pick up. I was super-impressed with the dealership, the professional staff, the large selection of products, and Rob's willingness to work with me to get me the best price possible! I will definitely recommend you to anyone looking to purchase any Honda products! "
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By: Roy Clearfield, UT
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"I'm really pleased with my experience with Monarch Honda. When I'm ready to purchase my next bike I'll only will be going to Monarch Honda"
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By: Nathan Orem, UT
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"A great experience. From floor to out the door everyone was helpful and even after I left the store the help kept coming. My bike ran into some issues shortly after I bought it, I go back and Kurt and Wayne are still working 3 hours after closing. They were about to leave and I was asking for advice on what to do. Kurt volunteered to follow me to my bike and help me get it running, it was a little out of the way but the fact that these guys would go off site to help a customer with his new bike was amazing. Really impressed all around and they have a customer for life. Thanks for help guys!"
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By: Ryan Sandy, UT
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"I first went to Monarch one day back in late '06. Decided to buy the new '07 TRX450R. Which was nice, but not fast enough. Mike even said the day I bought it that I would be back. Needless to say he was right. I came back and added the HRC kit..still not fast enough. Skylar, Travis and many others contributed to one of the fastest and best looking atv's out there. Than a short while after that I purhcased the new '07 CRF250 which was awesome...but we didn't stop there. We did everything to that bike one could possibly do. It is now about as factory as one could get. With the exception of the Showa A kit I am going to add. I want to truely thank all of the guys at Monarch, they all know who they are. A great bunch of guys. Rob - you have a great staff. Unfortunately not everyone is still there, but many people had roles in my bikes and many many hours put in. of course, thousands and thousands of dollars later..but I wouldn't have it any other way. I will continue to go to this shop only! I won't go anywhere else. Thanks again guys!
Brandon"
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By: Brandon Highland, UT
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"Will want can i say the staff did a get job. help me out alot. i bought a new dirt bike and a four wheeler all at the same place. Kevin did a very good job and the staff did a good job to even when i forgot my (ID) they help send it to me as i drive truck over the road. thanks alot to Kevin and the staff. SEAN "
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By: sean magna, UT
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"Rob,
I want to thank you and your entire staff for a great experience re my purchase of a new 2007 Honda ST 1300. Your people were helpful and informed regarding all my needs and questions.
Respecting the ST 1300, this machine must be one of the great sleepers in the motorcycle world. This ride must be experienced to be fully understood and appreciated. It is refined in every respect. Indeed, it is like riding a Stradivarius on two wheels, what blissful felicity.
There is but one problem with the ST, I can't seem to stay off of it. I am constantly looking for excuses to ride -- ride anywhere.
Thank you again for a wonderful purchase experience."
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By: Robert Wellsville, UT
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"Great times!!"
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By: jacob saratoga springs, UT
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"We had been looking for front breaks for are 94 Gold Wing. We had only found 2 Other Honda Dealership and they did not have them in stock, But could get them in the next day being on a schedule. We kept going looking for Dealerships that would have the breaks we need. A Gentlemen at a Gas Station suggested that we go to your place. And you had the Break Pads we needed.We were able to change them that night. Thank You very much.
Mark Mackey
Kokomo Indiana"
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By: Mark Kokomo, IN
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"The folks at your Parts Department are great. Sometimes I stop in just to chew the fat with these guys and talk about the new things Honda Bikes are getting. . Mike and the crew are just fantastic in Parts. They know what I need to get the best performance out of my Bike. Thanks Guys."
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By: Laine Provo, UT
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"I have been very pleased with Monarch Honda. All the guys there are wonderful, especially the Service Dept. After my bike was wrecked, Skyler and his crew put it back together and it looks and runs great. I feel like one of the family when I go in there. Thanks guys, for all you do! "
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By: Kathleen Spanish Fork, UT
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Come riding with us! We don't just sell and service this stuff. We enjoy riding them too! All makes and models welcome We offer those special tools that make your job just a little easier to keep you screamin! Come riding with the Monarch Honda Gang! Talk to any of us and we'll give up the when's and where's of the next ride! We'll meet or beat any advertised price on a new Honda! Pickup and Delivery Services available too, ask for details.
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